What we collect, and what we don't.

Collina Technologies.

We are an operations advisory firm working with independent medical, dental and law practices in the United States. This policy explains what we do with information collected through this website, and points you to how we handle client information during an actual engagement.

Questions about anything on this page go to joe@collinaconsulting.com.

Very little, and only what you hand us.

This site has no login, no account, and no shopping cart. There are three ways information reaches us:

• Booking a call. Our scheduling is handled by Cal.com. When you book, you provide your name, email address, and whatever you type into the notes field. That goes into our calendar and our email.
• Emailing us. If you write to us directly, we have your email address and the contents of your message.
• Visiting the site. Our host records standard server data such as IP address, browser type, referring page, and time of request. This is ordinary web-server logging, not a tracking profile.

We do not run advertising pixels, retargeting scripts, or third-party marketing trackers on this site.

To answer you, and to keep the site up.

• To respond. If you book a call or email us, we use your details to hold that conversation and to follow up on it.
• To run an engagement. If you become a client, we use your contact details to deliver the work and to invoice you.
• To keep the site working and secure. Server logs let our host block abuse and diagnose faults.
• To meet our own legal and accounting obligations. Invoices and engagement records have to be kept.

We do not sell your information. We do not rent it, trade it, or hand it to data brokers. We do not add you to a marketing list because you booked a call.

No tracking cookies from us.

This site does not set advertising or analytics cookies. Our infrastructure provider may set a strictly necessary cookie for security and performance, such as identifying whether a request is coming from an automated source. That cookie does not follow you across other websites.

If you open our scheduling page, Cal.com may set its own cookies under its own policy. Your browser settings control all of this and you can block or clear cookies at any time without breaking this site.

A short list of service providers.

We use a small number of established vendors to operate. Each one only sees what it needs to do its job:

• Cloudflare. Hosting, content delivery, and security for this website.
• Cal.com. Scheduling. Handles booking details when you reserve a call.
• Google Workspace. Our email and calendar.
• Commercial AI providers. Used inside client workflows under agreements that prohibit training on submitted content. Detailed on our security page.

Beyond these, we disclose information only where the law requires it, or where it is necessary to establish or defend a legal claim.

A different question, answered separately.

Everything above concerns this website. Once you engage us, the far more important question is what we can see inside your systems, how it is stored, and how you revoke access. That is covered in full on our security page, and the binding terms for your specific engagement sit in your engagement agreement.

As briefly as is sensible.

• Enquiries that go nowhere. Deleted within about twelve months.
• Client records. Kept for the engagement and for as long afterwards as tax and professional obligations require.
• Server logs. Retained on a short rolling window by our host.
• Client system data. Returned and deleted at the end of an engagement. Ask for written confirmation and we will provide it.

Ask and we will act on it.

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. You can ask us to stop contacting you and we will stop. Where a law such as the Florida Digital Bill of Rights, the California Consumer Privacy Act, or the GDPR gives you a formal right, we will honour it whether or not we are strictly required to.

Send the request to joe@collinaconsulting.com. We will respond within thirty days. We will not charge you for it and we will not treat you differently for asking.

This site is not for minors.

Our services are sold to businesses. This site is not directed at anyone under sixteen and we do not knowingly collect information from them. If you believe a minor has sent us information, tell us and we will delete it.

We will date any revision.

If this policy changes, the revised version appears here with a new date at the bottom of the page. Material changes affecting existing clients will be raised with those clients directly rather than left for you to discover.